Secure information and guarantees

What is Ticketbis?

Ticketbis is a platform that connects people who want to sell their tickets to fans wanting to buy them. Since 2009 Ticketbis has managed over 300,000 ticket sales to more than 90, 000 events in Europe, USA, Latin America, Asia and Australia.

Our primary mission is to ensure a secure transaction so that both buyers and sellers can carry out a successful exchange. We act as intermediaries to make sure everything goes smoothly.

Why are there different prices?

Sellers create their own listings and set the price they think is appropriate. Tickets are not all the same price because each vendor can set their own price range, which may not be the same as the amount they purchased the ticket for. So here at Ticketbis you can find tickets for higher or lower than the original box office price.

Is Ticketbis a secure site for buyers?

Thanks to our payment system, Ticketbis is the safest way to buy tickets. The seller will not receive the sale amount shown on the listing until the buyer has attended the event. This is our way of ensuring the ticket is original and corresponds to the venue the buyer has chosen. In addition, no card or bank details are disclosed to the seller, guaranteeing a secure transaction.

Is Ticketbis a secure site for sellers?

The seller is guaranteed automatic payment of the sale amount after the stipulated number of days after the event has passed. If there is any problem with the buyer's payment, Ticketbis absorbs all losses, thereby protecting the seller from any loss or inconvenience.

Do you have a customer service?

Yes, we are a team with over 350 professionals working in more than 40 countries. We rely on both local offices and a personalized customer service that is adapted to the needs of each individual market. This way we are always at hand to help users, in their own language, with precise information regarding the purchases, sales or events. You can contact us at help@ticketbis.net.

How are tickets delivered?

Once the purchase has been confirmed, we will inform the seller how to send the tickets to the address provided by the buyer. We guarantee that every ticket listed on our website will arrive in time for the event. For last minute purchases, tickets are hand-delivered in locations close to the venue or stadium. This is to avoid any unexpected problems and guarantees tickets will arrive safely.

Many of the tickets are similar. How do I know which one to choose?

Here are some suggestions to remember when selecting your tickets:

Why buy your tickets at Ticketbis?

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